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1
Are there any other charges to pay except Cargo shipping charge?
Yes, there could be import charge and/or agent service to be paid at destination country depending upon the nature and value of the items you send.
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2
What will happen if Cargo gets lost or damaged?
There is cargo compensation rule if it is lost in transit by airlines, but T&C applies
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3
Do you have door to door Cargo delivery services?
Yes, we have door to door cargo delivery service in Nepal, India and Bangladesh and for many countries.
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4
What kind of items can be sent through Cargo service?
You can send large volume or over- sized items of non-commercial and commercial nature. Non-commercial means household items such as clothes, shoes, books etc to electrical appliances. Commercial means the items which is sent for business purposes. Please bear in mind that you are not allowed to send Dangerous or Hazardous items which can pose danger to human, properties or premises of the all those involved. You can also send charitable items.
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5
What is the difference between sending Cargo/Parcel through NamasteA2Z and other courier companies?
We are an IATA accredited cargo agency; we send cargo worldwide through our partner airlines economically and timely manner. However, cargo /parcel through our courier agents could be expensive.
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6
Do you have cargo service to other countries or destinations?
Yes, we do have Cargo/Parcels/Documents delivery services to all over the World. We have already thousands of satisfied customers whom we serviced for sending their cargos to Nepal, India, Bangladesh, US, Canada, European Countries and other destinations.
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7
How long does it take for Cargo items to be delivered in Nepal?
It will take normally 7 to 10 days to reach into your destination-Nepal. If it is delayed due to unavoidable circumstances, we ensure you that you will get phone call.